Review of Domain Insure home insurance

In order to build your quote, Domain Insure home insurance uses property data; unfortunately, we haven’t seen any discounts.  

Our verdict 

It holds a few benefits, like an automatic cover of fixed glass panels from accidental breakage.

It is pretty convenient and has 24/7 claim services.

There are no online discounts offered by Domain Insure currently.


Main details 

CoverDomain Home Buildings & Contents Insurance
Fire, Storm & Theft Damage✓ 
Malicious Damage✓ 
Escape of Liquid✓ 
Legal Liability  $20,000,000
Choice of Excess✓ 
Underwritten by Youi Pty Ltd Domain Insure Pty Ltd  


Flood Yes 
Accidental Damage
Sum Insured safeguard

Cover options for domain home insurance 

If you want a policy with Domain Insure, acquire a quote below

Home Insurance 

BrandBuilding CoverContents CoverTheft Damage & Fire And StormSum Insured SafeguardOnline DiscountEasiest way to pay 
Domain  Home Buildings & Contents Insurance Compare✓ ✓ ✓  X   XAnnually or MonthlyReceive quote  See details

 Domain Insure makes use of property data to come up with your quote quicker.

Domain Home Building Insurance 

Domain Insure  Compare✓ X✓  X XYearly or MonthlyGet Quote See details

 To build your quote faster Domain insure utilizes property data.

Domain Contents Insurance 

Domain Insure Compare X✓ ✓  X XYearly or MonthlyReceive Quote  See details

Domain Insure utilizes property data to help come up with your quote faster.

Landlord Insurance 

Domain Landlords Insurance 

 Fire Storm and Theft DamageDamage and tenant defaultLoss of rentAccidental Damage to Home or BelongingsFlood 
Domain Landlords Insurance Compare ✓  Optional Optional X Yes Get quote See details

Domain make use of property data to aid in coming up with your quote faster.

Domain insure home insurance includes 

There are three policy options provided by domain insurance; home building insurance, home contents insurance, and combined home building and contents insurance. With this cover, you can be covered for the following:

  • Escape of liquid
  • Fires
  • Theft
  • Storms
  • Malicious damage

Each policy you choose comes with an excess choice (amount you ought to pay when you make a claim) and a cooling-off period of 30 days. You can cancel your policy and get a full refund during this time frame as long as you haven’t made a claim.

Features of Domain Insure home insurance 

Standard features

This Domain Insure home insurance holds a long list of features comprising:

  • Broken glass
  • Debris removal
  • Fees for rebuilding
  • Accommodation that is temporary
  • Discharge costs for mortgage
  • Further loss or damage prevention
  • Waiver of excess for total loss
  • Mortgage discharge costs

Optional add-ons

There aren’t numerous optional add-ons from Domain Insure. Some additional costs you must pay include:

  • Specified valuable items
  • Specified portable items
  • Unspecified portable items


Some of the exclusions that you won’t be covered for with Domain Insure policy constitutes:

  • Theft or attempted theft
  • Intentional or malicious acts
  • Storm surge
  • Sea actions, high tide, tidal wave
  • Damage or vandalism made by your tenant.
  • Illegal activities you and your family are involved in
  • Hacking or a computer virus

Domain Insure home insurance complaints 

From the AUSTRALIAN Financial Complaints Authority (AFCA), we looked at home insurance complaint information from July to December 2020. The information compares complaints processed to their business sizes and explores different underwriters.

Bear in mind when making comparisons that insurers with more market share serve numerous customers and thus get more complaints.

Youi insurance underwrites Domain Insure home insurance. The info comprises of data from other insurers it underwrites. An overview of its performance is here:

Domain Insure (Youi) is ideal for customer services. The insurer only got 26 complaints which are less in comparison to other insurers like QBE, Hollard, and Westpac.

It has a less outstanding complaint record. For instance, it never performed better than Auto and General, which underwrites insurers like Qantas and Budget Direct.  

Examine the numbers 

NameUnderwritten by Size of businessReceived complaintsNumber of complaints resolved with customers directly% of complaints resolved with customers directlyAutomatically escalated complaintsComplaints escalated numbers% of complaints that were automatically escalatedClosed complaints
Domain InsureYoui Pty LtdPretty large2613.9%0240%20
Budget DirectAuto & General Insurance company limitedLarge2150%010%1
RealThe Hollard Insurance Company LtdLarge1656841.2%31152.6%97

Domain Insure home insurance FAQs 

How do I make a claim with Domain insure?

Contact Domain Insure on 1300 370 456 to make a claim. They will avail an end-to-end online management claim tool soon. You will be needed to inform them what transpired and provide the following info.

  • Your policy information
  • Information about the event, for instance, what time it happed, where the damage occurred, how it happened, and who was involved.
  • Any evidence in terms of video or photo

Your claim will be assessed by domain insurance, and they will get back to you in a few days to inform you of your claim.

Is it a must I pay an excess with Domain Insure when I make a claim? 

Yes, you must pay an excess if you make Domain Home Insurance claim. In the event your property is wrecked, your excess will be waived.

Domain Insure home insurance is underwritten by who?

Youi Pty Ltd underwrites and issues the Domain Insure home insurance.

A note regarding Domain Insure home insurance reviews

If you hold currently or held Domain Insure home insurance, we would appreciate hearing from you. The reviews you give will aid other Australians to decide if Domain insure is right for them. Finder commissions some of these reviews from its survey.  

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